💳 Legal
Refund Policy
We want you to be happy with LobsmartQR. Here's our fair and transparent refund policy.
Last updated: 7 June 2026
Refund Terms by Plan
📅
No partial refundsMonthly Plans
- Cancel anytime from your dashboard
- No refunds for the current billing month
- Plan stays active until the end of the billing period
📆
7-day full refundYearly Plans
- Full refund within 7 days of purchase if no dynamic QR codes have been created
- After 7 days, refunds are prorated based on unused months remaining
- Prorated amount is credited to your original payment method via Razorpay
⚙️
Case by caseTechnical Issues
- If persistent issues prevent you from using the service, contact us
- We will work to resolve the issue first
- Refunds may be issued at our discretion if issues cannot be resolved
🆓
Not applicableFree Plan
- The free plan has no charges
- No refund policy applies
How to Request a Refund
01
Email hello@lobsmartqr.me with subject: "Refund Request"
02
Include your registered email address and reason for the refund
03
Our team reviews your request within 1–2 business days
04
Approved refunds are processed within 5–7 business days via Razorpay
Have a question about a refund?
Our support team usually responds within 1–2 business days.
Contact Support